- Train and coach new hires through their first 45 days using the Take 5 training program.
- Conduct in-shop coaching on all service positions, including Hood Tech, Pit Tech, Safety Check, Service Writer, and leadership roles.
- Ensure Rally Point training, HR courses, and Crew Challenges are completed accurately and on time.
- Evaluate employee performance and provide real-time coaching and development.
- Assist with Manager-in-Training (MIT) development and leadership readiness.
- Perform training validations and certify employees based on company standards.
- Identify training gaps and create action plans with Shop Managers and District Managers.
- Reinforce safety procedures, customer service standards, and operational best practices.
- Conduct store visits to observe operations, coach employees, and improve overall performance.
- Maintain accurate training records, reports, and documentation.
- Support new store openings, transfers, and company initiatives as needed.
- Serve as a role model by demonstrating professionalism, accountability, and a positive attitude every day.
- Previous leadership experience in automotive service, retail, or a fast-paced operations environment.
- Strong communication and coaching skills.
- Ability to teach, motivate, and develop employees at all experience levels.
- Excellent organizational and time-management skills.
- Comfortable giving constructive feedback while building positive relationships.
- Ability to travel throughout the assigned district.
- Proficient with Microsoft Office and basic computer applications.
- Valid driver's license and reliable transportation.
- New hires complete onboarding and training on schedule.
- Training completion rates remain above company expectations.
- Shops consistently meet Take 5 operational and brand standards.
- Managers are confident in developing their own teams.
- Safety incidents and procedural errors decrease through effective coaching.
- Employee confidence, retention, and overall performance continue to improve.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Take 5 Oil Change
RPM Ventures, LLC is a privately held company that was founded in 2019. We are a Franchisee of Take 5 Oil Change. RPM owns the rights to build and operate Take 5 Oil Change centers throughout Mississippi and Tuscaloosa, Alabama.
Our mission at Take 5 Oil Change is to set service standards and achieve customer satisfaction standards that exceed every customer’s expectation by maintaining the highest level of employee training and development. Take 5 Oil Change first opened in Metairie, Louisiana in 1984 and currently operates in 18 states across the country!
RPM’s success starts with our employees and their ability to exceed in customer service! We are incredibly excited to have you join our team. Welcome to the Take 5 Family!
Company Website: www.take5oilchange.com
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